Registration
  • You will not be required to re-enter your shipping or billing addresses every time you order online. Whenever you place an order, it will be delivered to the registered address on file, unless you direct us otherwise.
  • You can browse, shop and, if necessary, complete your order at a later time. We'll keep track of the items you've already put in your shopping bag so that when you come back later, you will not have to re-select the items again. Note that placing items to your shopping bag for purchase at a later time does not guarantee item availability.
  • Click Log In in the navigation bar. Under the Password field, click Forgot Password and enter the email address associated with your account. If valid, a password reset link will be sent to the provided email.
  • You can click whatsapp icon or Lineadd icon
Ordering
  • Unfortunately, we do not take orders over the phone at this time. However, you may order directly from our online website or on your smartphone.
  • All payments via MIDTRANS
  • Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.
  • Check your delivery status, you can see in my account, or you can track in track menu my order, and then input your no awb.
  • Please read our terms & condition to view the full details on how we protect your privacy and personal information.
  • You can click whatsapp icon or Lineadd icon
Shipping
  • Feel free to add all the items you’re interested into your shopping cart! Our store will automatically add up the cost of shipping for you once you put in your shipping destination.
  • We not responsible for lost or stolen packages. The carrier will generally determine if your order can be left in a safe secure place at your delivery address. If you believe your package may have been lost or stolen, please contact our customer service team so we can assist you.
Returns
  • Yes you can, but must meet trem and condition return policy. All returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached. Jewelry must be in its original packaging. All returned items must be accompanied by the return form and customs documents (if applicable). View our Returns and Exchange Policy for more information.
  • Refunds are 1-2 weeks working hours when customer servis has confirmed you, for more information you can contact our customer service.